TERMS AND CONDITIONS
Our Health Guarantee to You*
Health Check Policy – Before your puppy is sent home to you, he or she has undergone an extensive veterinary health check and has followed our vaccination and deworming protocols to ensure your puppy arrives healthy and happy.
Year 1 Health Guarantee – If within one year of purchase, your puppy is found to have a congenital or hereditary condition that adversely affects your puppy’s health, we will provide you with a replacement puppy of equivalent value.
Years 1-2 Health Guarantee – If, after the first year, but before the second anniversary of your purchase, your puppy is found to have a congenital or hereditary condition that adversely affects your puppy’s health, we will offer you a credit of 50% of your purchase price towards the purchase of another puppy from us.
Your Obligations – YOU MUST FULFILL THESE OBLIGATIONS, AS EXPLAINED HEREIN, OR THIS HEALTH GUARANTEE WILL TERMINATE AND BECOME NULL AND VOID*
You must have your puppy examined by a licensed veterinarian within two (2) business days of receipt of the puppy and, to ensure the health of your dog, you must visit the veterinarian regularly to ensure your dog receives proper health checkups and timely inoculations.
Your puppy comes with up-to-date vaccinations. You therefore should not vaccinate the puppy within the first ten (10) days of receiving the puppy to avoid over-vaccination. If your dog’s breed is prone to hip dysplasia, do not over-feed or over-exercise your dog and, regardless of breed, do not over-exercise your dog during his or her growth period. If your dog is a female it must not be bred.
Veterinary Costs: Unless required by law, veterinary costs are not covered by the Seller.
Purchaser Acknowledgments: The purchaser is aware that owning a puppy means frequent visits to a licensed DVM and understands that he/she will be responsible for all costs associated with all veterinarian visits, such as but not limited to any veterinarian costs associated with spaying or neutering, including undescended testes. Failure of the Purchaser to provide the puppy with timely inoculations or regular veterinary care will void this Health Guarantee. Purchasers should follow a recommended nutritional program, including feeding only premium dog foods and vitamin supplements. No replacement or credit will be given if breeds that are known to be prone to hip dysplasia are overweight or over-exercised. All dogs should not be over-exercised during their growth period. Seller sells pets for companion purposes only. If your dog is bred, this Health Guarantee shall terminate and become null and void. Temperament issues are not covered under this Health Guarantee as they can be caused by several factors outside the control of the Seller, without limitation, lack of training, discipline, or proper dog socialization. The owner is responsible for all transportation costs to and from the Seller. In addition to all the conditions outlined in this agreement, the following additional conditions shall apply and must be met or this Health
The guarantee shall terminate and become null and void: The Purchaser must have the puppy examined by a licensed DVM within two (2) business days of receipt of the puppy, for the puppy’s New Puppy Examination (NPE). A copy of the examination (medical record) for the NPE must be sent to Shih Tzu Pups Home by e-mail within four (4) days of receipt of the puppy. The Purchaser shall not vaccinate the puppy within the first ten (10) days of receiving the puppy. Failure of the Purchaser to comply with the provisions of this subpart (i) shall void this Health Guarantee.
In case of the severe knee, elbow, or hip dysplasia, the radiograph should be permanently identified in the film emulsion with: the registered name and/or number, the name of the veterinarian or hospital making the film, and the date of radiograph taken. Furthermore, the radiograph and report must meet the standard submission requirements of the Orthopedic Foundation for Animals.
If the Purchaser declines any replacement puppy, then the Seller shall be under no further obligation and it shall be deemed that the Purchaser has released the Seller from any further claims and waived any rights to pursue any claims against the Seller.
This Health Guarantee shall terminate and become null and void if the Purchaser fails to comply with any term in this Agreement regarding the care, maintenance, or medical treatments or procedures that the Purchaser is responsible for providing to the puppy.
The value of the puppy for purposes of this Health Guarantee is limited to the Purchase Price of the puppy and does not include taxes, shipping, health certificate, veterinarian costs, shipping crate, or any additional costs or expenses incurred or asserted by the Purchaser. This Health Guarantee is non-transferable and is not valid for sales of any puppies delivered outside the United States and Canada.
For the avoidance of any doubt, Paragraphs 10 and 11 in the Terms and Conditions of Sale relating to mandatory arbitration shall apply to any claims arising under, or relating to, THE TERMS OF this Health Guarantee50% OFF SALE WHAT YOU GET WITH OUR PUPPIES:=> NUTRITION**=> Health Certificate => De worming => Shots- to date=> Registration Papers - Dog Training => Lifetime Satisfaction Guarantee => AKC Papers => 30 days money back guarantee